I'm having trouble uploading photos

Don't panic; we're happy to help!

First, please check to make sure the images meet the file requirements listed here. If your images meet the requirements, the uploader may need to be refreshed. 

If the problem persists, make sure you're logged into a Collage.com account, close your window out completely, and open a new page to try again.

Tips and Tricks:

  • Make sure your browser is fully updated to have the best Collage.com experience.
  • Only add content in small batches of 5 or less to not overload the page.
  • Make sure you're logged into your Collage.com account so all successful uploads and projects save in case the page freezes.

If you're still having trouble, please contact our Customer Satisfaction Team via chat, phone (888-797-1902), or email (support@collage.com).