Getting Started

What is Collage? How to Make a Collage (a short guide from start-to-finish) Using Collage.com on you mobile device How do Collage.com deals work? How to sign in to a Collage.com account

Uploading Photos

Uploading from your computer. Uploading from your mobile device. How do I upload photos from Google Photos? Using photos from Facebook/Instagram How do I upload from my Dropbox?

Designing Your Collage

What does it mean when it says "Some photos may appear blurry..."? What if I only want to use one photo? How do I keep my pictures from being cut off a project? How can I add a template/shape? How do I stop a template from cutting off my pictures?

Ordering and Checking Out

Can I change or cancel my order once it's been submitted? How do I checkout? How do I redeem my code/deal voucher? How do I change an item in my cart? How do I remove something from my cart?

Shipping

How much is shipping? Are invoices included in orders? How do I track my package? How long does it take to ship?

Product Specific Questions

What color model should I use for my photos? What DPI do your products print at? What is the difference between the Everyday, Sleek and Tough phone cases? Photo Puzzle Specifics
Paper Products 2
Canvas Products 5
Framed Prints 2
Textile Products 2

Vouchers

Do you sell gift cards/certificates? I bought a deal voucher from Groupon/LivingSocial. How do I contact them? Can I combine (stack) vouchers together? My deal voucher has expired. Can I still use it? Will Collage.com donate a gift certificate to my charity event?

Account Management

How do I reset my password? How do I delete my account? How do I disconnect or manage Collage.com on my Facebook and Instagram accounts? I am new here. How do I make an account? How do I view my previous orders?
Privacy/Security 2

Compatibility

What browsers are supported? Can I upload photos from my tablet or smartphone?
Haven't found the answer you're looking for? Contact Support

Other resources