Order Status

How can I check the status of my order? How do I track my package? How do I view my previous orders?

Getting Started

How do I make a Collage? How do I use Collage on my mobile device? How do I upload my photos? How do I sign in to a Collage account? How do I select a product?

Deals and Vouchers

How do Collage.com deals work? My deal voucher has expired. Can I still use it? Can I combine (stack) vouchers together? How do I find and redeem my Groupon voucher? How do I redeem my GMA deal?

Uploading Photos

Uploading from your computer. Uploading from your mobile device. How can I convert physical copies of my old photos to digital format? How do I upload from Photos on a Mac? I'm having trouble uploading photos.

Ordering and Checking Out

Can I change or cancel my order once it's been submitted? How long will it take to receive my order? How do I redeem my code/deal voucher? Questions about your order? How do I checkout?

Designing Your Collage

How do I design a photo book? What does it mean when it says "Some photos may appear blurry..."? How do I rearrange my photos? How can I have more control over where pictures are placed? How do I keep my pictures from being cut off a project?

Shipping

How long does it take to ship? How much is shipping? Are invoices included in orders?

Product Specific Questions

What color profile should I use for my photos? What DPI do your products print at? What is the difference between the Everyday, Sleek and Tough phone cases? Photo Puzzle Specifics How do I confirm what phone model I have?
Paper Products 2
Canvas Products 5
Framed Prints 2
Textile Products 3

Account Management

I am new here. How do I make an account? How do I delete my account? How do I reset my password?
Privacy/Security 2

Compatibility

What browsers are supported? Can I upload photos from my tablet or smartphone?
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