Collage custom photo puzzles are a great way to have some fun with your photos. 

To start, we recommend that you first create an account or log in to your existing account so your work will save as you design.  A Collage account is not required, but strongly recommended to ensure your work is saved.  To get signed in, click on this button:

Once logged in, click New Project and select the puzzle and size you'd like to design. Click the green Start New Puzzle button to be taken to the project builder. If you have a puzzle deal, clicking Start Your Project from the voucher email will take you to a new project for the puzzle matching your deal.

Now that you have a puzzle project started, click Upload Photos to begin uploading, or you can select photos from your previous uploads to add to the puzzle.  

For more information on how to upload photos to your project, click here.

The program will automatically arrange your photos as you upload. You can then customize the design using any of the options in the toolbar to the left of your project or manually rearrange them with our click-and-drag editing interface.

For more information on how to customize your design, please click here

If you're interested in adding a background, please click here to learn more. 

You can also add a template to your design! Learn how here

Once you have a design you're happy with, click Review, redeem any deal codes, and proceed through checkout to submit the puzzle for printing. You'll be given arrival estimates and expediting options on the shipping page of checkout.  

For more information on how to redeem your deal, click here

After the design is submitted, you'll be given a new order number and a confirmation email will be sent to the email used to create your Collage account. 

A shipping email will be sent once the puzzle makes it out of production with tracking information if applicable. 

Please remember: small puzzle pieces pose a choking hazard for children. Do not let children under 3 play with small puzzle pieces, and closely supervise other children as they play with puzzles.  

As always, your puzzle is covered by our Just Right Guarantee. If you have any trouble, please contact our customer satisfaction team via email (, live chat, or live phones (1-888-797-1902). 

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