Ordering and Checking Out

To get your Collage order to you as quickly as possible, orders are confirmed for printing 30 minutes after they're submitted. Orders cannot be altered or canceled once they've passed ...
14 votes
Due to postal delays and an unprecedented number of orders, we do have a longer than normal shipping time on some products.  Having trouble tracking your order? Please see our tracking guide h...
21 votes
To redeem your code after you've designed your Collage project and are ready to checkout, click the green Review or Add to Cart button to open the cart window.   Enter any discou...
22 votes
Want to change or cancel your order? Please see our guide here.   Want to check the status of your order? Please see our guide here. Curious about arrival time? Please see our guide here. ...
3 votes
Once you're ready to order your Collage design, click the green Review button in the upper righthand corner of your screen: This will take you to a review screen where you can look ove...
9 votes
When you have a project in your cart you wish to change, click Edit by the project in your cart to change it.  This will take you back to the project so you can make your changes and then...
3 votes
Change your mind on something in your cart? No problem! Click Remove by the item you wish to delete to remove it.   Haven't found the answer you're looking for? Contact Support
5 votes
All of our products can be shipped anywhere in the United States. Most of our products ship internationally except: Gallery Wrapped Canvases Framed Canvases Rolled Canvases Canvas Prints Gi...
1 votes
Collage offers a lot of great deals, but some restrictions apply.  Coupon, gift card, percentage off restrictions Any code valid for a certain percentage off can only be used toward regular ...
0 votes
Collage makes it easy to check the value of any purchased voucher. To find out if there is remaining credit on any voucher, log in to your Collage account, then click the button in the top rig...
1 votes
Yes, depending on where your order is delivered.  As of 7/1/2021, Collage charges sales tax in all states that have a sales tax and Washington D.C, but Collage does not charge sales t...
5 votes
All Collage products are carefully packaged. We ship posters and rolled canvases in a secure tube, card orders that total 20 or less in a stay-flat box, and all other printed products arrive in a ...
3 votes
Collage does not currently offer gift wrapping or note options with orders. But you can send an email to the recipient so they know something is coming. To send, click the Add Gift Message but...
1 votes
Yes, for orders of 30 or more, Collage does offer bulk pricing. To inquire, please fill out the form on our bulk page.  It's helpful to include as much information on the products you...
1 votes
Collage accepts Visa, MasterCard, American Express, Discover, PayPal, and Apple Pay.  We only accept registered gift cards from Visa, MasterCard, American Express, or Discover.   Haven't fo...
1 votes

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